Privacy Policy
Last updated: November 2025
Our Commitment to Data Protection
At TechFlow, we understand that your privacy matters. This privacy policy explains how we collect, use, protect, and share your personal information when you interact with our website and services.
We are committed to transparency in our data practices and compliance with applicable data protection regulations, including GDPR where relevant. You maintain control over your personal information at all times.
What Information We Collect
Information You Provide Directly
- • Contact Forms: Name, email address, subject, and message content when you submit inquiries through our website
- • Project Consultations: Technical requirements, business information, and project specifications you share during consultations
- • Communication Records: Email correspondence and call notes related to your project discussions
Information Collected Automatically
- • Usage Data: Pages visited, time spent on site, navigation paths, and referral sources
- • Device Information: Browser type, operating system, IP address, and device identifiers
- • Cookies: Session cookies, preference cookies, and analytics cookies as detailed in our Cookie Policy
Legal Basis for Processing
We process your personal data based on: your consent when you submit forms or accept cookies; our legitimate interests in operating and improving our services; contractual necessity when providing services to you; and legal obligations where required by applicable laws.
Data Retention Periods
We retain personal information only as long as necessary for the purposes outlined in this policy. Contact form submissions are typically retained for three years unless you request earlier deletion. Active project data is maintained throughout the project duration and for seven years afterward for business record purposes. Analytics data is anonymized after 26 months.
How We Use Your Information
Service Delivery
- • Responding to your inquiries and providing technical consultations
- • Delivering software development services and project support
- • Maintaining client relationships and project documentation
Website Improvement
- • Analyzing website usage patterns to enhance user experience
- • Testing new features and troubleshooting technical issues
- • Understanding which services and content are most valuable to visitors
Data Sharing Practices
We do not sell your personal information. We may share data with:
- • Service Providers: Trusted third parties who assist with website hosting, analytics, and email communications under strict confidentiality agreements
- • Legal Requirements: Authorities when required by law or to protect our legal rights
- • Business Transfers: Potential acquirers in the event of a merger or acquisition, with your data protection rights maintained
Marketing Communications
We may occasionally send you information about our services or relevant industry insights if you have expressed interest through our contact forms. You can opt out of marketing communications at any time by contacting us. We will never share your information with third parties for their marketing purposes.
How We Protect Your Data
Security Measures
- • Encryption: All data transmission occurs over encrypted HTTPS connections
- • Access Controls: Strict limitations on who can access personal information within our organization
- • Secure Storage: Personal data is stored on secure servers with regular backups and monitoring
- • Regular Audits: Periodic security assessments to identify and address vulnerabilities
Data Breach Procedures
In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable data protection laws. Our incident response procedures are designed to minimize any potential impact and prevent future occurrences.
Your Rights and Controls
Right to Access
You can request a copy of the personal information we hold about you. We will provide this in a structured, commonly used format.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you can request corrections.
Right to Erasure
You can request deletion of your personal data, subject to legal retention requirements. See the opt-out section below for details.
Right to Data Portability
You can request your data in a portable format to transfer to another service provider.
Right to Object
You can object to processing of your personal data for marketing purposes or based on legitimate interests.
How to Exercise Your Rights
To exercise any of these rights, contact us using the information at the top of this page. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided at the top of this page. We will process your request promptly and confirm completion within 30 days.
Note: Some data may need to be retained for legal compliance purposes, such as financial records or contractual documentation. We will inform you if this applies to your deletion request.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through prominent notice on our website or via email if you have provided contact information.
The date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.
TechFlow
42 Anexartisias Street
3040 Limassol, Cyprus
Email: info@domain.com
Phone: +357 25 748 296